Welcome to Mastering Stakeholder Engagement
The 36-Marker Framework
Your Cohort Schedule
Live Session Registration
How to Use This Course
Pre-Work for Week 1
Template: Personal Code of Practice
Template: Public Ethics Statement
Why Trust and Integrity Come First
1.1 Be Honest About What You Can and Can't Do
1.2 Disclose Conflicts of Interest Upfront
1.3 Never Share What Isn't Yours to Share
1.4 Refer Out When Someone Else Would Do It Better
1.5 Recommend Only the Work the Client Actually Needs
1.6 Hold Your Judgement When the Pressure Builds
2.1 Explore Beyond the Presenting Problem
2.2 Map the Stakeholder Landscape
2.3 Surface and Test Assumptions
2.4 Bring Full Presence to Discovery
2.5 Explore the Organisational and Political Context
2.6 Resist Premature Solutioning
3.1 Show Genuine Curiosity About the Client's World
3.2 Create Psychological Safety for Stakeholders
3.3 Be Appropriately Vulnerable and Intellectually Honest
3.4 Follow Through on Every Commitment
3.5 Bring Quality Attention to Every Interaction
3.6 Adapt Your Relationship Style to Each Stakeholder
4.1 Co-Create the Engagement Scope
4.2 Set Clear, Measurable Success Criteria
4.3 Clarify Roles, Decision Rights, and Accountabilities
4.4 Surface Misalignment Proactively
4.5 Renegotiate Transparently When Things Change
4.6 Document and Confirm Shared Understanding
6.1 Design Work That Builds Capability, Not Dependency
6.2 Make Your Methodology and Reasoning Transparent
6.3 Demonstrate Progress Against Agreed Success Criteria
6.4 Embed Knowledge Transfer Throughout the Engagement
6.5 Adjust Your Approach Based on Emerging Evidence
6.6 Make the Work Stick After You Leave
